Welcome to our latest blog post shedding light on the quality of new-build housing and the essential role snagging inspections play in ensuring you get the home you deserve. As the housing market evolves, so do the regulatory frameworks designed to safeguard consumers. In this article, we’ll explore the recent developments and share insights from a recent comprehensive report by the Chartered Institute of Building (CIOB), and provide practical tips to empower you in your home-buying journey.

To complement the comprehensive report, CIOB has crafted a consumer advice guide. This guide, accompanied by FAQs, breaks down the role of snagging surveys, NHQB, and NHO. It serves as a handy reference for new home buyers, offering clarity on how to navigate the complex landscape of new-build quality assurance.

• Check NHQB Registration: Ensure your housebuilder is registered with the NHQB, as around 80% of developers in England adhere to the New Homes Quality Code (NHQC).
• Ask About Standards: If the housebuilder isn’t registered with NHQB, inquire about other codes or standards they may follow to ensure a commitment to quality.
• Employ a Snagging Company: Hire a reputable snagging company to inspect your property before or within the first few weeks of moving in. Professionals can identify defects that may go unnoticed.
• Report Defects Promptly: If defects are found, report them to the housebuilder immediately, referencing NHQC or their own set of standards.
• Give the Housebuilder Opportunity: Allow the housebuilder the chance to rectify any issues before escalating the complaint.
• New Homes Ombudsman: If problems persist or an agreement can’t be reached, take your complaint to the New Homes Ombudsman for resolution.